Call 911 or local law enforcement
Use emergency services when someone is in immediate danger.
Help / Reporting options
Find a channel with authority to act
This site does not accept confidential reports, investigate complaints, provide legal advice, or replace emergency services.
Long-Term Care Ombudsman
Ombudsman programs help resolve complaints affecting people in long-term care and can explain local options.
Find local help through ACL →State Survey Agency
State Survey Agencies investigate complaints about quality and safety in federally regulated health-care facilities.
CMS state contacts →Adult Protective Services
Availability and jurisdiction vary by state. ACL can connect you to the appropriate state resource.
ACL reporting guidance →Important notice
Reporting requirements, whistleblower protections, reporting deadlines, and legal remedies depend on individual facts and state jurisdiction. This website is an informational resource and does not provide legal advice or individualized guidance. Consult an appropriate attorney or government agency for specific situations.